Hearing aids are sophisticated instruments that you rely on every single day. Like anything used that often, they occasionally need a little attention — a cleaning, a tubing change, a reprogramming, or a more involved repair. That’s not a sign of a problem. It’s just part of owning something you depend on.

At Stone’s, Mark handles repairs and maintenance personally — and in many cases, the same day you bring them in. Whether it’s a quick adjustment or a component that needs replacing, he has the tools and the experience to diagnose the issue and get you back to hearing well.

More importantly, regular maintenance is part of the relationship at Stone’s — not an add-on service you pay extra for. Office visits are free, and keeping your hearing aids in top shape is part of how Mark takes care of you for the long term.

Step by Step

What Happens During a Hearing Test

There’s nothing to study for and no way to fail. Here’s what a typical visit looks like.

Tell Us What’s Going On

Describe what you’re noticing — weak sound, feedback, discomfort, or anything else. Even small details help Mark pinpoint the issue.

Inspection & Diagnosis

Mark examines your hearing aids, checks for blockages, wear, or damage, and identifies what needs to be addressed.

Repair or Maintenance

Many fixes happen on the spot — cleaning, tubing replacement, reprogramming. If a part needs to be ordered, Mark will let you know the timeline.

Ongoing Care

Mark may recommend a maintenance schedule to keep your hearing aids performing their best. Follow-up visits are always free.

“Every hearing loss is unique — it’s like a fingerprint. That’s why we never take a one-size-fits-all approach.”

Mark Shanta, BC-HIS

Why Choose Stone’s

  • Always free — no cost, no obligation, no strings attached

  • Walk-ins welcome, or call ahead to schedule a time

  • Available in-office or in your home (within 20 miles)

  • Results explained in plain, easy-to-understand language

  • Over 40 years of hands-on experience

Since 1885
Years of Exp.
Free Follow-Ups
One-Stop Care

Also Available in Your Home

If getting to the office is difficult — whether due to mobility, transportation, or comfort — Mark can bring this service directly to you. Free house calls are available within a 20-mile radius of Pottstown. Same quality of care, just in a setting that works better for you.

Related Services

Related Services

Hearing Aid Fittings & Prescriptions

Your hearing is as unique as you are – your hearing aids should be, too.

Tinnitus Management

That ringing in your ears isn’t something you have to just live with. There are real options.

Ready to Take the Next Step

Whether it’s your first hearing test or a follow-up visit — the door is always open. No pressure, no obligation. Just honest answers from someone who’s been doing this for over 40 years.